Honorable Customer:
Thank you for purchasing COLORFUL products (hereinafter referred to as "this product"). We sincerely appreciate your support and are committed to providing top-quality service. Before using the product, please read the following terms. By using this product, you agree to the terms and conditions outlined in the COLORFUL warranty statement for graphics card (hereinafter referred to as the "Statement").
Colorful offers a three-year warranty for its iGame Graphics cards.
Section 1: "Three-Year Warranty *"
If a fault occurs in normal use within three years after the product is sold, and the fault is covered by the warranty, we provide a three-year warranty *.
Section 2: "Three-Year Warranty" is NOT applicable to the following situations:
1.The three-year warranty period has expired;
2.The warranty label has been torn off, destroyed or blurred;
3.The product is not properly used, maintained or stored in accordance with its specifications;
4.The product has been disassembled, assembled or repaired without the authorization of Shenzhen Colorful Yugong Technology and Development Co.Ltd. (For example, the iron flap is missing or distorted; the cooling fan or the cooling fin is dismantled; residual soldering is left on the PCB);
5.There is no effective Serial Number, or the Serial Number has been altered;
6.The Serial Number is not in conformity with the product;
7.There is no factory name, address, production date or product certificate;
8.The product is damaged due to accidents, misuse or irresistible natural factors (as shown by a scratched product surface, burned gold fingers, missing electronic components, deformed PCB, collision scars, etc.);
9.The product is damaged due to improper delivery, use or storage (such as corrosion, mechanical damage, etc.);
10.The graphics card is damaged because it is used for special testing purposes, such as overclocking (If a product has been used for mining or testing, it only has a 3-month warranty. It can only be repaired and cannot be replaced or refunded).
Section 3: "Repair Instructions"
1.In the case of the three-year warranty, we will return the repaired product to the agent within 10 working days (excluding Saturdays and Sundays and transport time) after we receive the product. If we exceed this time limit, we will replace the product.
2.If the three-year warranty period has expired, the user shall bear the cost of delivery, maintenance and materials. If the damaged component is no longer in production, and we cannot find matching component in the market, we will return the product to the user within 30 working days after we receive it.
3.When returning a faulty product, the distributor shall package it according to the distance. If the customer is far away from us, the products shall be separated by honeycomb and put into antistatic bags with a repair list inside explaining the problem of each product. The distributor shall keep track of the delivery of the products until we confirm receipt of them. If the distributor fails to keep track so that we do not receive the product in time or the product is lost during transportation, this company shall bear no liability and the damage shall be borne by the distributor.
Remarks: Shenzhen Colorful Yugong Technology and Development Co.Ltd. reserves the right to modify the above provisions according to our obligations and the right for final explanation.
After-Sales Service Department
Shenzhen Colorful Yugong Technology and Development Co.Ltd.