Honorable Customer:
Thank you for purchasing COLORFUL products (hereinafter referred to as "this product"). We sincerely appreciate your support and are committed to providing top-quality service. Before using the product, please read the following terms. By using this product, you agree to the terms and conditions outlined in the COLORFUL warranty statement for graphics card (hereinafter referred to as the "Statement").

Colorful offers an after-sales warranty for its iGame Graphics cards.

Section 1: "After-sales Warranty *"

During the warranty period, if a product malfunctions under normal use and the malfunction is covered by the warranty, we offer free repair services.*
*Please note that specific terms are subject to local warranty policies.

Section 2: "After-sales Warranty" is NOT applicable to the following situations:

1.The warranty period has expired;
2.The warranty label has been torn off, destroyed or blurred;
3.The product is not properly used, maintained or stored in accordance with its specifications;
4.The product has been disassembled, assembled or repaired without the authorization of Shenzhen Colorful Yugong Technology and Development Co.Ltd. (For example, the iron flap is missing or distorted; the cooling fan or the cooling fin is dismantled; residual soldering is left on the PCB);
5.There is no effective Serial Number, or the Serial Number has been altered;
6.The Serial Number is not in conformity with the product;
7.There is no factory name, address, production date or product certificate;
8.The product is damaged due to accidents, misuse or irresistible natural factors (as shown by a scratched product surface, burned gold fingers, missing electronic components, deformed PCB, collision scars, etc.);
9.The product is damaged due to improper delivery, use or storage (such as corrosion, mechanical damage, etc.);
10.The graphics card is damaged because it is used for special testing purposes, such as overclocking (If a product has been used for mining or testing, it only has a 3-month warranty. It can only be repaired and cannot be replaced or refunded).

Section 3: "Extended Warranty"

In order to enjoy an extended warranty service, you must register your purchase of Colorful product online within 30 days of the purchase. Products can be registered only on the https://en.colorful.cn/en/ website. You must consent to the collection of your data to be entered on the aforesaid website. Extended Warranty information will be presented in My Product for your review upon successful product registration. Present the certificate and invoice/receipt to contact your local distributor for an extended warranty service for one more year. Final interpretation rights belong to the local distributor.

*For the user who have purchased iGame GeForce RTX 50 series, please register from now until May 30th to participate in the extended warranty program.

Participating regions: South Korea, India, Malaysia, Thailand, Vietnam, Hong Kong

Participating models: iGame 50 Series Graphics Cards

Section 4: "Repair Instructions"

1.In the case of the after-sales warranty, we will return the repaired product to the agent within 10 working days (excluding Saturdays and Sundays and transport time) after we receive the product. If we exceed this time limit, we will replace the product.
2.If the after-sales warranty period has expired, the user shall bear the cost of delivery, maintenance and materials. If the damaged component is no longer in production, and we cannot find matching component in the market, we will return the product to the user within 30 working days after we receive it.
3.When returning a faulty product, the distributor shall package it according to the distance. If the customer is far away from us, the products shall be separated by honeycomb and put into antistatic bags with a repair list inside explaining the problem of each product. The distributor shall keep track of the delivery of the products until we confirm receipt of them. If the distributor fails to keep track so that we do not receive the product in time or the product is lost during transportation, this company shall bear no liability and the damage shall be borne by the distributor.

Remarks: Shenzhen Colorful Yugong Technology and Development Co.Ltd. reserves the right to modify the above provisions according to our obligations and the right for final explanation.

After-Sales Service Department
Shenzhen Colorful Yugong Technology and Development Co.Ltd.

Honorable Customer:
Thank you for purchasing COLORFUL products (hereinafter referred to as "this product"). We sincerely appreciate your support and are committed to providing top-quality service. Before using the product, please read the following terms. By using this product, you agree to the terms and conditions outlined in the COLORFUL warranty statement for motherboard (hereinafter referred to as the "Statement").

Section 1: "Three-Year Warranty"

If a fault occurs in normal use within 36 months after the product is sold, and the fault is covered by the warranty, we provide a three-year warranty .

Section 2: We provide paid maintenance after the warranty expires.

We provide paid maintenance and only charge the cost of the fees if 36 months have passed since the product was sold, or if the fault is not covered by the warranty. If the product is severely damaged or if the damaged component is no longer in production and we cannot find matching component in the market, the company will return the faulty product to the customer.

Section 3: "Three-Year Warranty" is NOT applicable to the following situations:

1.The three-year warranty period has expired;
2.The warranty label has been torn off, destroyed or blurred;
3.The product is not properly used, maintained or stored in accordance with its specifications;
4.The product has been disassembled, assembled or repaired without the authorization of Shenzhen Colorful Yugong Technology and Development Co.Ltd. (For example, components or plug-in units are missing or damaged; the circuit board is badly deformed or broken; lines are cut; the motherboard has corroded or rusted, or has been severely stained);
5.There is no effective Serial Number, or the Serial Number has been altered;
6.The Serial Number is not in conformity with the product;
7.The product is damaged due to accidents, misuse or irresistible natural factors (as shown by a scratched product surface, burned gold fingers, missing electronic components, deformed PCB, collision scars, etc.);
8.The product is damaged due to improper delivery, use or storage (such as corrosion, mechanical damage, etc.);
9.The motherboard is damaged because it is used for special testing purposes, such as overclocking (If a product has been used for mining or testing, it only has a 12-month warranty. It can only be repaired and cannot be replaced or refunded).

Section 4: "Repair Instructions"

1.In the case of the three-year warranty, we will return the repaired product to the agent within 10 working days (excluding Saturdays and Sundays and transport time) after we receive the product. If we exceed this time limit, we will replace the product.
2. If the warranty period expires, we provide paid maintenance. We shall return the repaired product to the user within 30 working days after we receive it.
3.When returning a faulty product, the distributor shall package it according to the distance. If the customer is far away from us, the products shall be separated by honeycomb and put into antistatic bags with a repair list inside explaining the problem of each product. The distributor shall keep track of the delivery of the products until we confirm receipt of them. If the distributor fails to keep track so that we do not receive the product in time or the product is lost during transportation, this company shall bear no liability and the damage shall be borne by the distributor.

Remarks: Shenzhen Colorful Yugong Technology and Development Co.Ltd. reserves the right to modify the above provisions according to our obligations and the right for final explanation.

After-Sales Service Department
Shenzhen Colorful Yugong Technology and Development Co.Ltd.

Honorable Customer:
Thank you for purchasing COLORFUL products (hereinafter referred to as "this product"). We sincerely appreciate your support and are committed to providing top-quality service. Before using the product, please read the following terms. By using this product, you agree to the terms and conditions outlined in the COLORFUL warranty statement for SSD (hereinafter referred to as the "Statement").

A. Warranty Policy

Shenzhen Colorful Yugong Technology and Development Co.Ltd. warrants that it shall replace a faulty COLORFUL-branded SSD with a new one within one year from the date of original retail purchase by the end-user purchaser and with a non-defective product within two years from the date of original retail purchase.

Colorful guarantees the original end user or purchaser of this product (packaged in its original sealed packaging) that there are no significant defects in the manufacturing process of this product. Customers should follow the conditions stated in this statement when using the product.

If Colorful confirms that there is a major defect in workmanship and this product does not conform to the published specifications in actual use, as long as you are the owner of this product and the defect conforms to the conditions stated in this agreement, Colorful will act according to one of the following compensation measures according to the situation:
(1) Within 3 years from the date of the original retail sale, if a default occurs when used normally, you may choose to replace or repair the product. If you choose to replace it, we will offer a new product of the same model and same specifications. If such a product is not available, we will offer a new product of the same brand with the same or better performance, whose warranty period starts from the date of the original retail purchase;
(2) If we are unable to replace the product, we will refund the product at the market price when you submit the warranty claim to Colorful. If you insist on replacing the product, Colorful may offer you a used product that has been repaired and passed our quality inspection test.
This warranty is for you only and is NOT transferable. We may ask you to provide the purchase certificate.

B. Liability Statement

This agreement contains all the liabilities Colorful shall accept and all the remedies you shall take in the event of your breach of this agreement. Colorful does not offer any other explicit or implied warranties, including but not limited to any implied warranties related to merchantability, suitability for specific purposes and non-infringement.

In any case, Colorful, its branches and its suppliers do not accept liability for any indirect, inevitable, accidental or special damages, or any property damage, or any loss of data or files even as Colorful has been told in advance of the possibility of such damages, or any damage that limited remedies can not meet its basic purpose. In any case, the compensation will not exceed the price you pay for this product. The above limitations and exclusions are applicable to the maximum extent permitted by law.

C. Warranty Limitations

Maintenance stated herein does NOT apply to the following situations:
(1) This product is not used according to the attached instructions;
(2) This product is not used for intended purposes because a third party product, software or component is used (whether licensed or not) (for example, using SSD in enterprise server system, workstation, storage system, or PC cache memory);
(3) The fault or defect is caused by improper installation, misuse, unauthorized repair, modification, accidents or any other situation where Colorful determines you violate this agreement.
(4) The fault occurs due to improper environment (such as in a damp or overheated place, or exposed to rain, or falling off, etc.) or due to accidents or man-made destruction.
(5) The fault or damage is caused by fire, earthquake, flood, lightning strike or any other natural disaster, or caused by unstable voltage due to power problems.
(6) You agree not to use this product for life support system or any other occasion where a product failure may result in personal injury or death. Colorful cannot accept liability for any loss or collateral loss caused by using this product for such purposes. Our warranty does not cover the products that are improperly packaged, deformed or damaged when accepted by the purchaser. The product will be carefully inspected upon receipt. Please see the warranty restrictions listed below (incomplete):
a. This product has been improperly packed or transported, including using unqualified boxes;
b. This product is deformed or physically damaged, including but not limited to deep scratches;
c. The Colorful label or bar code has fallen off, or has been replaced or modified;
d. The outer cover of this product has been opened;
e. The tape or the serial number has been tampered or is missing.

Remarks: Shenzhen Colorful Yugong Technology and Development Co.Ltd. reserves the right to modify the above provisions according to our obligations and the right for final explanation.

After-Sales Service Department
Shenzhen Colorful Yugong Technology and Development Co.Ltd.